Refund & Cancellation Policy

Last Updated: February 2026

Welcome to Ranu Patel – AI-Powered SEO Growth Strategist (“we,” “our,” or “us”).

This Refund & Cancellation Policy explains how cancellations, refunds, and service terminations are handled for services purchased through:

🌐 https://ranupatelwebexpert.com/

We work with clients globally, including the United States, United Kingdom, India, Australia, and other international markets.

By purchasing any service, you agree to this policy.

For any questions, please contact:
📩 info@ranupatelwebexpert.com


1. Nature of Our Services

Our services include:

  • Web Design

  • WordPress Development

  • Shopify Development

  • Local SEO / AIO / Google AI Overview Optimization

  • LinkedIn Personal Branding

  • AI Automation Setup

  • Digital Marketing Strategy

  • Website Audits & Consulting

All services involve custom strategy, research, implementation, and time allocation. Because of this customized nature, refund eligibility depends on the project stage.


2. Project-Based Services (Web Design, Development, SEO Setup)

2.1 Cancellation Before Work Begins

If cancellation is requested within 48 hours of payment and work has not started, you may be eligible for a full refund, minus payment processing fees (if applicable).

2.2 After Strategy or Research Has Started

Once any of the following has begun:

  • Strategy planning

  • Keyword research

  • Market or competitor analysis

  • Website structure planning

  • Technical audits

  • Wireframing

  • Documentation preparation

A partial refund may be issued based on the portion of work completed.

Refund calculation:

Total Project Fee – (Completed Work + Research Time + Administrative Costs)

2.3 After Development or Implementation Begins

Once design, development, SEO implementation, automation setup, or content creation has started:

  • Full refunds are not available

  • Partial refunds may apply only if milestone-based billing was agreed in writing

Custom work cannot be reversed once delivered or developed.


3. Monthly & Recurring Services

(SEO, LinkedIn Branding, Automation, Ongoing Support)

For subscription-based or recurring services:

  • Written cancellation notice is required at least 7 days before the next billing cycle

  • No refunds are issued for the current active billing period

  • Services remain active until the end of the paid cycle

SEO and automation services require continuous resource allocation and planning. Therefore, unused time within a billing cycle cannot be refunded.


4. Consulting Calls & Strategy Sessions

  • All one-on-one consultations are non-refundable

  • Sessions may be rescheduled with at least 24 hours notice

  • Missed sessions without notice are considered completed


5. Digital Products, Templates & Downloadable Resources

Due to the nature of digital intellectual property:

  • All sales are final once access is granted

  • No refunds will be issued for downloadable products, frameworks, templates, or digital documents


6. Client Responsibilities

Refunds will not be issued due to:

  • Change of mind

  • Business closure or financial hardship

  • Delays caused by the client

  • Failure to provide required materials/content

  • External platform or algorithm changes (Google, LinkedIn, etc.)

Digital growth depends on collaboration and timely communication.


7. Chargebacks & Payment Disputes

Clients are strongly encouraged to contact us before initiating payment disputes.

Unethical or fraudulent chargebacks without prior communication may result in:

  • Immediate service termination

  • Recovery action for delivered services

  • Restriction from future services

We prefer resolution through communication.


8. Service Termination

We reserve the right to suspend or terminate services without refund if:

  • The client engages in illegal or unethical practices

  • Abusive or inappropriate communication occurs

  • Repeated non-cooperation after reasonable notice

Professional respect is required at all times.


9. International Payments & Currency

  • Payments may be processed in mutually agreed currency

  • Clients are responsible for any currency conversion charges, international transfer fees, or bank transaction fees

  • Payment gateway processing fees may be deducted from eligible refunds


10. Consumer Protection Notice

Nothing in this policy overrides any mandatory consumer protection rights applicable in your country of residence.

If local laws provide additional legal rights, those rights remain valid.


11. Governing Law & Jurisdiction

This policy and all service agreements shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising in connection with our services shall be subject to the jurisdiction of Ahmedabad, Gujarat, India, unless otherwise agreed in writing.


12. Custom Agreements

If a separate signed agreement or contract exists between you and us, the terms of that agreement will take precedence over this public policy.


13. Contact Information

Business Name: Ranu Patel – AI-Powered SEO Growth Strategist
Location: Ahmedabad, Gujarat, India
Website: https://ranupatelwebexpert.com/
Email: info@ranupatelwebexpert.com


🔒 Why This Policy Exists

We are not a volume-based agency.
We work closely with clients globally.
We allocate real strategic time and resources.

This policy ensures clarity, fairness, and mutual respect.